Self-service booking for funeral directors in Liverpool

Developing an online booking service for cemetery and cremation services that allows funeral directors to self-serve and manage their own booking slots. This forms part of our Digital Channel Shift Programme.


Download the case study: Self-service booking for funeral directors in Liverpool

You can hear more from key people involved in the project via the videos below:

Alan Sheldon, Senior Cemeteries and Crematoria Officer, Liverpool City Council


Ian Geer, Project Team Manager, Liverpool City Council


Chris Herdman, Registrar of Cemeteries and Crematoria, Liverpool City Council


John Little, Memorial Management Officer, Liverpool City Council