Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Remote council meetings: Sutton London Borough Council

With a series of key meetings due just as lockdown came into place, we moved quickly to prepare for virtual meetings without quite knowing what they would - or should - look like. As the council already uses the Google Suite of products for day-to-day working, we adopted Google Meet as our platform for virtual meetings, offered a Google Chromebook to all councillors and worked with Digital and IT colleagues to livestream our committee meetings via YouTube.

Efficiency and income generation

Reopening Westminster’s hospitality sector

The challenges in reopening hospitality in Westminster are very similar to those faced by local authorities across the country. This case study summarises how Westminster Council responded to these challenges in a coordinated way.

Case study: Herefordshire Council - planning for recovery

​​​​​​​We had just stepped out of emergency response mode when COVID-19 hit. As the flooding subsided and COVID-19 spread, Herefordshire Council took an early decision to relocate all staff out of its offices.

Communications support

Inclusive economies: Leeds City Council connecting residents to local opportunities

"At the end of the programme, participants were guaranteed an interview for work at the hospital. This resulted in some excellent employment outcomes for local residents."

Inclusive economies: Gloucestershire County Council creating homes and supporting communities

"As well as increasing the supply of affordable social housing, this partnership has increased the activities of a company whose model is based on good quality work."

Inclusive economies: What inclusive growth means for Sheffield City Region

In Sheffield City Region, the development of the Strategic Economic Plan [SEP] included a clear aim to ensure that it reflected and supported principles of inclusive growth.

Inclusive economies: Preston City Council's approach to community wealth building

"The most recent analysis shows that an extra £74 million spend has been retained in Preston and £200 million extra in Lancashire."

Inclusive economies: Manchester City Council considering social value in procurement

"The proportion of local expenditure has increased from 51.5 per cent in 2008/09 to 69.9 per cent in 2018/19 which represents an additional £138 million in the local economy."

Say it with flowers: reopening Leamington Spa town centre

The successful post-COVID 19 reopening of town and city centres requires the creative reimagining and promotion of safe and welcoming public spaces. Royal Leamington Spa is an example of a town taking such an approach, through a creative collaboration between Warwickshire County Council, Warwick District Council, Royal Leamington Spa Town Council and BID Leamington

Reopening & revitalising Selby: a town centre checklist

In summer 2020, Selby District Council faced the challenge of combining the immediate requirements for reopening Selby town centre as part of COVID 19 recovery planning, with delivering existing long-term priorities for revitalisation.