Upgrading a range of online forms for key council services. This process will include redesigning customer journeys, creating mobile-responsive forms and investigating required integrations.
Download the case study: Delivering excellent online forms
You can hear more from key people involved in the project via the videos below.
Tom Horwood, Chief Executive, Waverley Borough Council
Robin Taylor, Head of Policy and Governance, Waverley Borough Council
David Allum, Head of Customer and Corporate Services, Waverley Borough Council
Linda Frame, IT Manager, Vanessa de Chazal, Website Manager and Henry Ascoli, Website and Digital Media Manager, Waverley Borough Council