Case studies

Selby District Council needed to develop a compelling place brand to promote the benefits of the area to current and prospective businesses.

Shropshire Libraries, in partnership with public health deliver a myriad of social prescribing opportunities across the county, including 150 reading groups taking place in people’s homes, in libraries and sometimes even pubs.

Developing an online booking service for cemetery and cremation services that allows funeral directors to self-serve and manage their own booking slots. This forms part of our Digital Channel Shift Programme.

These two councils aimed to integrate forms and back office systems to allow Revenues and Benefits customers to self-serve. This forms part of our Digital Channel Shift Programme.

Developing an online self-service licensing platform to enable customers submit and pay for applications 24/7. This will be integrated with existing systems to ensure the process works seamlessly from end to end. This forms part of our Digital Channel Shift Programme.

Redesigning the taxi licensing service for delivery online. Users will be able to access licence holder records through the MyCalderdale customer account. This forms part of our Digital Channel Shift Programme.

Collaborating with Children’s Services in the LGA Family Hubs Peer Review, Dorset Library Service began to explore how we could develop our contribution to the Best Start in Life* and Dorset Council’s: Our Children, Young People’s and Families Plan 2020-2023.

Cheshire East Council worked with Positive Money to run a People’s Panel on the cost of living crisis in October 2022.

A pilot podcast was created to support the voluntary and business sectors in the Sevenoaks District in their response to and recovery from Covid-19.

Sevenoaks' holistic housing agency One effect of the recession is that private landlords are making more homes available to council tenants. This is something that Sevenoaks District Council is using in its efforts to prevent homelessness.