Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Social Housing Connectivity in Leeds

Leeds has a clear ambition to be a hundred per cent digital, where everyone in the city has the opportunity to get online and to develop digital skills and confidence. To measure progress against this ambition, one of the council’s “20 for 2020 Key Indicators” is the percentage of adults in Leeds who have all five basic digital skills. 

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Safer Cyber – Tackling online harms in Durham

Faced with an increase in online crime and harm across a range of themes including extremism, the Safe Durham Partnership chose to adopt ‘Tackling and Preventing Cyber Enabled Crime’ as one of their six partnership priorities.

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Redeveloping Earls Court - Royal Borough of Kensington and Chelsea & London Borough of Hammersmith and Fulham

The Earl's Court redevelopment site spans approximately 28 hectares (69 acres). The site includes the Earls Court Exhibition Centre, a railway depot and the Gibbs Green and West Kensington housing estates. The developer has submitted two planning applications to two local authorities, as the site spans two areas.

View allHousing and planning articles

Redesigning services to tackle antisocial behaviour

Suffolk County Council's Committee Safety Partnership identified 80 families as at the root of antisocial behaviour problems, enabling early intervention.

View all Demand management articles

Maldon District Council: Bringing together businesses during the pandemic

Our 'Supporting councils with business engagement' report captured learning from councils' contact with businesses over the course of the pandemic and their plans going forward. One example was Maldon District Council, who brought together local businesses to identify where support was needed and establish networks.

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Just enough care and support model for older people

Wirral council carried out a procurement process and streamlined the number of domiciliary care service providers.

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Improving the prospects of young offenders

By working with the youth offending team, Tameside Metropolitan Borough Council's Streetscene Service offers young offenders work experience and mentoring to help them improve their long-term prospects of finding work.

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Improving satisfaction levels with new email system

Nottinghamshire County Council improved resident satisfaction with council services as a result of implementing a new email system in October 2013.

Healthy Child Programme during COVID-19

Over the last six months these teams have come up with new ways of supporting families during a pandemic. These case studies highlight the vital role that health visiting and school nurse services play in identifying problems early and giving children the best start in life.

View allChildren and young people articles

Encouraging staff to be more empowered

Devon County Council wanted to develop engaging and innovative ways for employees to become immersed in the aims of the organisation.

View all Design in the public sector articles