Redesigning services to tackle antisocial behaviour

Analysis by Suffolk County Council's Committee Safety Partnership identified 80 families as being at the root of antisocial behaviour problems, placing high demand on the council.This case study forms part of our demand management, Children, young people and families, resource.

Demand management

The council embarked on a project to focus on ‘high demand' families using customer insight tools. The learning generated by the project has informed partners' approach to redesigning services, while targeting interventions and support more effectively and efficiently has been used to inform its approach to the Troubled Families agenda.