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Councillors workbook on handling casework COVER

Councillor workbook – Handling casework

Dealing with the people in your community, understanding the issues and concerns they face, and being equipped with the skills, confidence and ability to take action in response to their queries, is an important and valued role for any councillor. The problems and issues local people raise with you are often referred to as ‘casework’.

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Councillor workbook: engaging with young people COVER

Councillor workbook – Engaging with young people

This workbook has been designed as a learning aid for councillors to assist them with the effective engagement of young people and the organisations representing them within their ward.

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Councillor workbook: on effective councillor/officer relationships COVER

Councillor workbook – Councillor / officer relations

Councillors and officers are indispensable to one another and mutual respect and communication between both is essential for good local government. Together, they bring the critical skills, experience and knowledge required to manage an effective council.

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Councillor workbook – Commissioning services

In a business transformation process, a councillor's role is to challenge current practices and seek to effect changes that will meet the needs of their communities more effectively and efficiently.

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Taxi and PHV licence publication front cover

Councillor Handbook: Taxi and PHV Licensing

This handbook will help you understand some of the key issues concerning taxi and PHV licensing. It is intended to be used as a starting point to explain some of the difficulties that can arise in this complex area of business regulation, but is not a replacement for the training provided by your own authority.

Councillor guide to tackling modern slavery COVER

Councillor guide to tackling modern slavery

This guidance is targeted specifically at councillors, and highlights the specific role that individual councillors can play in raising awareness of the issue and embedding work to tackle slavery within councils.

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Councillor guidance on emergency response structures cover

Councillor guidance on emergency response structures

This short note has been produced as a supplement to our earlier Local Government Association (LGA) councillor guidance on the COVID-19 outbreak and sits alongside our new COVID-19 workbook for leaders and cabinet members.

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Councillor Briefing pack: Sustainable Housing

Topic specific briefing packs providing guidance and advice to councillors on how preparing for a changing climate can help achieve wider local priorities.

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Councillor Briefing pack: Resilient Communities

Topic specific briefing packs providing guidance and advice to councillors on how preparing for a changing climate can help achieve wider local priorities.

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Councillor Briefing pack: Healthier Communities

Topic specific briefing packs providing guidance and advice to councillors on how preparing for a changing climate can help achieve wider local priorities.

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Highlighted pages

Make It Local

To deliver priorities for the public the Government needs to #MakeItLocal

Make It Local

By the start of 2025, we will have had a general election. This is a moment of opportunity.

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Cllr Helen Belcher OBE on how her constituents are her priority 👇 “Being a fairly prominent trans woman means I do… https://t.co/cGE62RVARB

5 hours ago