Case studies

Worcestershire County Council saw a need to develop improved foresight relating to demands on its health and welfare services in response to the pandemic.

With the onset of COVID-19, Durham County Council needed to identify vulnerable individuals in the area and target them with specific assistance services.

In March 2020 with the onset of COVID-19, Leeds City Council needed to identify clinically extremely vulnerable (CEV) people who had particular health conditions, particularly those who needed to shield or be protected from COVID-19.

Mole Valley District Council believed that if NHS shielding datasets were linked to UPRNs their identification of, and support offered to clinically extremely vulnerable residents (CEVs) in the district would be improved.

Local Authorities in Somerset needed to contact those residents who were not already covered by the national NHS shielding programme but were nonetheless situationally vulnerable.

At the start of COVID-19 the council wanted to identify over 70’s living alone to ensure they were given sufficient support, however, the council didn’t have an effective way of identifying this target group.

At the onset of the pandemic Barnsley Metropolitan Borough Council wanted to take a proactive approach to support members of its community. The council opted to build a Vulnerability Index.