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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Hertfordshire County Council and Stevenage Borough Council: A new crisis café to prevent suicide at a high-risk location

From March to October 2021, there was a reported increased in the number of suicide attempts, fatalities, and interventions at Stevenage train station. A Task and Finish Group was set up to quickly explore what support could be offered locally to people in crisis at the station. A NightLight crisis café has been opened close to the station, with 108 visits in the first month alone. This case study was done jointly with the National Suicide Prevention Alliance and forms part of our suicide prevention resource.

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Art UK public sculpture digitisation programme

Art UK’s unprecedented photography and digitisation project has resulted in the UK’s collection of over 14,000 public sculptures and monuments being freely available to view and search online for the first time ever.

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Using behavioural insights to improve air quality in the London Borough of Merton

London Borough of Merton's behavioural insights project tested an intervention to reduce engine idling at a level crossing in Merton using a pre-post trial. The simple and often subconscious act of engine idling can have significant effects on air quality within the local area.

Gloucestershire County Council's Social Work Academy – addressing recruitment and retention in children’s services

Gloucestershire County Council has taken a dynamic and innovative approach to recruitment and retention of social workers which has driven increased stability in the workforce to achieve better outcomes for children, young people and their families.

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Heart of the South West LEP and East Devon District Council: Electric aircraft as a catalyst for economic growth

The Heart of the South West LEP and East Devon District Council have worked with Ampaire, a US hybrid electric aircraft developer, to complete the first English Hybrid electric test flight from Exeter Airport. This has led to an inward investment plan for the region, focusing on high potential opportunities for Smart and Sustainable Aviation within Devon & Somerset. The first stage of this plan will see the development of a Living Lab for Future Aviation testing and demonstration.

Wiltshire Council: Meaningful learning experiences

Wiltshire Council’s Climate Team supported a research project aiming to bring Maths to life for Year 7 students. Partnered with a Maths Teacher from a local school, the team developed a challenge to support their Statistics module – using real data from the Council’s public consultation on its draft Climate Strategy. The project focused on Mean, Median, Mode and Range at the level required for Year 7. Students created tally charts, bar charts and pictograms, calculated emissions, money savings and funding, and analysed how Wiltshire residents feel about climate change and the Council’s plans.

Wiltshire Council: Climate Strategy development and engagement

Wiltshire Council has committed to being a carbon neutral organisation by 2030, such a bold ambition required an equally bold Climate Strategy. A key part of the strategy was ensuring the community weren’t just passengers but were involved in driving policy. To ensure they brought the community with them, the Council developed an engagement strategy to reach a broad demographic, with a focus on those not engaged in the climate agenda. The strategy saw them publish a Climate Strategy Discussion document, then engage the community through webinars, consultations, an electronic survey and face to face events with residents, schools and disability groups, all supported by coverage from all major local media.

Hampshire County Council: Year of Resilience

Hampshire County Council declared 2022 the “Year of Climate Resilience”, providing an opportunity for the Council to raise awareness of what climate resilience is and promote their approach

Brighton and Hove’s Local Cycling and Walking Infrastructure Plan

Brighton and Hove's Local Cycling and Walking Infrastructure Plan recognises and sets out plans to deliver the infrastructure needed to improve the city’s active travel network - creating the foundations to enable an active travel network where the whole community has the practical choices to travel by walking, wheeling, or cycling in a healthy and sustainable way.

Sunderland City Council: 5G Connected and Automated Logistics

The pioneering 5G Connected and Automated Logistics (5G CAL) pilot is the first in the UK to evaluate the potential of next generation technology in overcoming barriers for a more efficient future for last mile logistics. The pilot focused on understanding and utilising ground-breaking 5G technology in an operational automotive environment, to develop the UK’s first zero emission automated logistics HGV. The Council are now planning and delivering a series of projects to develop the technology and establish a testbed for connected and automated logistics in the North East.