Case studies

BANES is one of the least deprived authorities in the country, but 20 per cent of the population lives in communities where there is deprivation, shorter life expectancy, increased prevalence of long-term conditions and poorer general health. Reducing this health inequality is an overarching aim of the health and wellbeing board (HWB).

Colchester Borough Council found most calls to its Council Tax and Benefits team did not result in a service request because information sent out confused customers.

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

The Handyperson programme helps older, disabled and vulnerable people live independently at home for longer.

Partnerships for Older People aims to increase understanding of how to promote older people's independence.

Leeds City Council’s new Culture Strategy was developed through a co-production model, involving extensive consultation with the cultural sector and local communities.

This case study forms part of a children's public health transfer resource. On 1 August 2017, the council transferred all of its children’s services to a community interest company owned by the council and two other local authorities.  

Tasked with reducing its social services budget by millions of pounds over four years, Harrow Council wanted to expand its My Community ePurse (MCeP) personal budget management solution.

Coventry City Council is ambitious about improving services for residents in the context of reducing budgets and growing demand for services.

Birmingham City Council has invested in developing good relationships with supported housing providers which have resulted in progressive conversations about meeting needs differently. This forms part of our adult social care markets and commissioning resource.