Case studies

Leeds City Council’s new Culture Strategy was developed through a co-production model, involving extensive consultation with the cultural sector and local communities.

The Handyperson programme helps older, disabled and vulnerable people live independently at home for longer.

Partnerships for Older People aims to increase understanding of how to promote older people's independence.

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

Colchester Borough Council found most calls to its Council Tax and Benefits team did not result in a service request because information sent out confused customers.

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

BANES is one of the least deprived authorities in the country, but 20 per cent of the population lives in communities where there is deprivation, shorter life expectancy, increased prevalence of long-term conditions and poorer general health. Reducing this health inequality is an overarching aim of the health and wellbeing board (HWB).

Wigan Metropolitan Borough Council increased early payments for council tax received by 10 per cent when it redesigned its reminder notices.

Wirral council carried out a procurement process and streamlined the number of domiciliary care service providers.

Essex County Council trialled three new messages to Blue Badge customers to find the most effective way of encouraging them to apply online rather than by post.