Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Haringey Council

The Council re-negotiated the s106 agreement with the developer in 2011 in order to unlock the development, which had stalled due to the economic downturn.

View allHousing and planning articles

Hard to Treat Housing Retrofit, Intake Suburb, Doncaster Metropolitan Borough Council

Housing retrofit is a highly important and effective programme of work and Doncaster Metropolitan Borough Council (MBC) has been undertaking insulation work over the last two decades in response to government funding.

Handyperson programme: Helping residents live at home longer

The Handyperson programme helps older, disabled and vulnerable people live independently at home for longer.

View all Demand management articles

Hands Face Space

The Lawnmowers is a Gateshead based theatre group formed in 1986 to offer its work in the community. The organisation is run by and for people with learning disabilities.

View allPublic health articles

Handling council tax via a Citizen Access tool

Test Valley Council replaced its existing CRM system with an online Citizen Access tool for council tax, allowing residents to view account details, submit changes of address, apply for or cancel a single person discount, set up a direct debit or sign up for e-billing.

View all Digitalisation articles

Hampshire – financial management for older people

Summary Hampshire County Council sees financial capability as an aspect of wellbeing for older people, who often say "money matters" are among their top concerns. Hampshire is working in partnership to provide information and guidance for older people not intensively using services.

Hampshire Fire and Rescue Service – Fireflash Campaign – connecting with remote employees - public sector communications excellence awards silver winner

Tasked with communicating to a dispersed and largely ‘on call’ workforce, Hampshire Fire and Rescue Service had to find a way to get their messages across quickly and effectively.

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Hampshire Fire and Rescue Service – #INeedMySpace driving education campaign

With incidents of poor parking and driving impacting on the ease with which fire crews could respond to 999 calls Hampshire Fire and Rescue Service decided to take decisive action.

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Hampshire Cultural Trust: Brighter Futures

Brighter Futures is one of the programmes which provides support for adults with mental health needs to access cultural engagement opportunities across Hampshire. The programme is funded by Hampshire County Council’s Adult Community Learning programme and is delivered in partnership with local health and community providers.

View allPublic health articles

Hampshire County Council: Year of Resilience

Hampshire County Council declared 2022 the “Year of Climate Resilience”, providing an opportunity for the Council to raise awareness of what climate resilience is and promote their approach