Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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On the edge of care: Keeping vulnerable young people safely in the community

Taking a child into care has a significant impact on them, their family and their community. Brent Council wanted to develop their support for children, young people and their families.

View all Design in the public sector articles

One Public Estate: Seaton Lane, Hartlepool

Hartlepool is a coastal town of about 93,000 people, situated in the North East of England. It was founded on ship building and steel making and has areas of high deprivation as well as more prosperous parts. It retains its industrial sector but is also expanding in the arts and creative sectors and is home to Britain’s oldest floating warship, HMS Trincomalee. Hartlepool Council successfully secured LRF funding to remove development constraints on Council owned land in a disadvantaged area of the town. This funding allowed the council to secure a local developer to deliver private for sale housing, to help diversify the housing mix and support the regeneration of the area.

View allOne Public Estate articles

Online care plans give people more control

This project explored the development of online care accounts for service users and carers, enabling them to complete tasks such as updating demographic information or downloading care plans.

View allAdult social care articles

Online forms and automation in council tax

Purchasing and implementing APIs to automate council tax back-office processes, starting with change of address. This will enable full end-to-end online processing.

View all Transformation articles

Online free school meals

Northamptonshire County Council has made savings by making its website for free school meal applications available to other local authorities.

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Online resilience training pilot - East Sussex County Council

Faced with the challenge of rising mental health absence rates, East Sussex County Council (ESCC) wanted to understand how to pro-actively support the wellbeing of its workforce.

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Online self-service financial assessment for social care

This project was designed to speed up and support individuals to complete financial assessments for social care and reduce failed care packages. Follow-on funding was provided for the development of explanatory videos to be included in the online forms.

View allAdult social care articles

OPE: Deliver affordable housing on complex sites (Brighton)

Brighton is physically constrained with a short supply of vacant land for housing, coupled with high housing demand. With Land Release Funding and OPE support the local authority has unlocked a series of complex, unviable council-owned sites - and delivered 84 award-winning, affordable homes. Civic pride has increased and anti-social behaviour reduced from the regenerative effect.

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Open data: Leeds Data Mill

A look at how the Leeds Data Mill (LDM) has developed and how it links to and supports the strategic development of the council in terms of using data to address the challenges and issues the city is facing.

View all Data and transparency articles

Open data: Norfolk County Council enhanced data spend

Norfolk County Council (NCC) is creating new insights in its procurement by redesigning how it publishes procurement and contracting data using an accessible interactive dashboard.

View all Data and transparency articles