Surpassing expectations: trust in democracy

The resources in this New Conversations section look at ways you can build the relationship and dialogue between decision-makers and residents. They help with strategic approaches based on co-production, citizen-power, information-giving, pre-engagement and structured decision-making as well as looking at ways to support the councillor role in engagement and at how organisations can embed engagement.


Back of a clipboard engagement list: a starter kit for frontline councillors

Key questions for successful charettes

Citizen Assemblies in Camden

Citizens Juries – a Q&A

Engaging with what customers really want in Mole Valley

From fairy-tale to reality: myths and facts about engagement

New ways of getting children to school in Coventry

Participatory budgeting in Cheshire

Participatory budgeting and the Porto Alegre Model

The 10 Principles of Public Participation in Fiscal Policy

Six key steps in campaign co-production

The dos and don’ts of breaking bad news

The wisdom of crowds – the co-produced football club and what we can learn from it