Collaborate

Transformational leadership is the ability to inspire and motivate employees and stakeholders to create the conditions for successful transformation. Collaboration is essential to this.


What is collaboration?

The active engagement of other people with the aim of working together to achieved shared outcomes.

Essential for:

  • All types of transformation.

Knowledge

  • How to build and maintain positive relationships.
  • How to create safe and welcoming spaces to enable positive engagement.
  • Understanding of cultural differences.
  • Understanding of the principles of positive psychology.

Skills

Able to:

  • Frame common goals: Define goals that are clear and mutually beneficial. 
  • Map and engage stakeholders: Work out who is impacted by, or impacts, the delivery of the goal(s) and seek to engage them in the process of delivering them. 
  • Actively listen and show interest in the perspective of others to develop understanding of their motivations and needs.
  • Communicate effectively: Share information openly, ensure continual feedback.
  • Show appreciation: Ensure that people know their time and contributions are valued.
  • Demonstrate respect: Valuing every contribution and encouraging diversity of perspectives.
  • Build on ideas and inputs: Enabling contributors to work together and build on each other’s ideas.
  • Model positive behaviours, including mirroring, reciprocal reinforcement and demonstrating receptiveness to multiple perspectives.
  • Be empathetic: Ensure people feel heard, demonstrate understanding of their feedback, express curiosity.
  • Act with authenticity: Being yourself, including maintaining boundaries and being constructively challenging when appropriate.
  • Resolve conflicts effectively: Coalescing people around common goals.
  • Act with emotional intelligence: Recognise, understand, and manage your own emotional state, and seek to understand the emotional responses of others.

Behaviours

  • Reliable
  • Responsive
  • Positive
  • Respectful
  • Accountable
  • Supportive 
  • Collaborative
  • Act with integrity
  • Decisive 
  • Authentic
  • Empathetic
  • Resilient
  • Open to feedback
  • Team-orientated
  • Adaptable and pragmatic
  • Committed to continual learning

Related roles

  • Executive and Senior Leadership
  • Chief Transformation Officer / Director of Transformation
  • Directors
  • Heads of Service
  • Portfolio Manager
  • Programme Manager
  • Project Manager
  • Product Manager
  • Scrum Master
  • Workstream Lead


Leadership and management – maturity index

The index attached below sets out the typical leadership and management characteristics demonstrated by councils at each stage of their transformation maturity.