Shared services

Local government is leading the public sector in implementing shared service with at least 98 per cent of councils across the country are currently sharing services with other councils.


Call for information: shared services map

The LGA begins its annual refresh of our Shared Service Map this month and associates at Shared Service Architects will shortly be in touch to confirm the details of the information you’ve provided on your pre-filled questionnaires, hopefully the savings continue to grow so please update any savings figures that have increased since last year.

Analysis from the data provided shows there are over 150 partnerships where no savings figures have been attributed or an explanation why. Filling in these blanks will give us a clearer picture of how well the sector is evolving.

We’d also love to capture any new collaborations that have been set up, possibly with different partners in the wider public sector, those including the Fire & Rescue Services, Health service, Police, and the Housing and Planning sectors.

Please feel free to send this link to colleagues in your organisation for new submissions. If the data is to hand, it takes about 10 minutes to complete, you can enter more than one if you wish.

The final date for submission is mid-April.

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National map of council shared services

We have produced an updated interactive map of shared services detailing shared services examples from councils across England. It indicates who is sharing what and the savings and benefits have been achieved or are expected.

If your shared service arrangement is not featured on the map please do take this opportunity to raise the profile of your work. Contact us at sharedservices@local.gov.uk and we will get your example included on the map.

National map of shared services

Shared Service Match Making Service

We have launched a shared services match making service to provide assistance to support councils who wish to share services and/or management teams with other councils. We can help connect your council with others wishing to start new shared service and/or assist in enlarging existing shared service arrangements.

The offer includes access to funding for a dedicated shared service expert and/or paid for external mediation advice and support. 

If this is something you are interested in hearing more about or you are looking for partners for new or existing projects then please contact us at sharedservices@local.gov.uk

Shared Service Expert Programme

Expanding the popular Productivity Expert Programme and to complement our existing match-making service, this programme has been set up to provide councils with funding towards a shared services expert with the particular skill or expertise to provide support and assistance to develop and improve your existing shared service arrangement.

If you are looking to develop your current arrangement, require support or you are interested in hearing more about the programme please contact us at sharedservices@local.gov.uk

Research and guidance

In addition to capturing individual examples of successful arrangements, we have also undertaken innovative research to understand in more depth, the benefits and potential pitfalls of sharing.

Services Shared: Costs Spared?

A major report into councils shared services has quantified the benefits and feasibility of joining forces to save money. It is the first to provide a detailed insight into the scale of savings that have been achieved through sharing back office functions like IT and legal, and teaming up to deliver frontline services like waste disposal and road maintenance.

Services Shared: Costs Spared?

Alongside the report, a new tool which helps local authorities to understand and track the benefits of sharing front and back office services has also been launched.

Further LGA research and guidance in this area includes:

Investigating and improving the HR and OD capability in shared councils