Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Work Local: The Solent Jobs Programme

Work Local is the Local Government Association (LGA)’s positive vision for an integrated and devolved employment and skills service – bringing together information, advice and guidance alongside the delivery of employment, skills, apprenticeships and wider support for individuals and employers. This case study highlights how Portsmouth City Council and Southampton City Council worked together to implement a similar approach.

Work Local: Councils’ role in the employment and skills landscape in the UK

In England, the current skills and employment system consists of at least 49 national employment and skills related schemes or services managed by nine Whitehall departments. No single organisation is responsible for coordinating this activity locally. However, with adequate resources local government can deliver. Our local government partners across the UK are already on a path to achieving this.

Using behavioural insights to improve complex consent processes – Greater Manchester

Greater Manchester Combined Authority worked with the Behavioural Insights Team to improve the client consent process for its Working Well employment support programme.

Efficiency and income generation

Transforming skills and employment delivery in response to the pandemic - Devon County Council

With the onset of the pandemic, the employment and skills service had to pivot to online and alternative delivery approaches in a very short timescale to continue to support learners, young people and those that were being made redundant or who had lost their business.

Tees Valley Combined Authority: Routes to Work

Tees Valley Combined Authority aims to grow the local economy by focusing on transforming education, employment and skills across the area. Their Routes to Work pilot has supported almost 4,000 people and helped nearly 800 back into employment across the Tees Valley.

Tackling the skills challenge - Essex County Council

Launched three years ago, the ESB has become a lead strategic partner in the skills agenda across Greater Essex and brings together employers, primary and secondary education, further and higher education and employer bodies.

Surrey – broadening a partnership agenda around ‘hidden talent’

Although the existing Surrey survey data was a useful tool, the arguments benefited from being broadened out to encompass evidence and examples from beyond Surrey to demonstrate to new partners the economic benefits of employing hidden talent and that this is not just a local agenda but part of a larger set of issues being recognised and championed globally by both small and large employers.

Southampton City Council's adult learning programme

Southampton City Council’s adult learning programme revealed that 91 per cent of learners said their confidence increases, 74 per cent said they felt more included and 67 per cent said it increased their health and wellbeing.

South Ribble – Supporting mental health provision in the local business population

The collaborative working of the South Ribble partnership and the Lancashire Mental Health to Businesses (MH2B) Building Blocks Partnership has allowed South Ribble to be a representative sample of the wider Lancashire area, meaning that the focus on the development can be on a much smaller area, with recommendations able to be rolled out over a larger area.