Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Charnwood: Dedicated teams to support retail and hospitality business

Charnwood Borough Council set up a dedicated business compliance team at the start of the pandemic to support retail businesses and hospitality venues.

Lancaster: COVID-19 safe award helped businesses and reassured public

Lancaster City Council set up a COVID-19 Safe Award for local shops, restaurants and pubs to act as a guide to the public that the businesses were adhering to the local guidance.

Gateshead: Proactively supporting businesses from fish and chip shops to circuses

Gateshead set up a COVID-19 business compliance team to ensure restrictions and safety guidelines were adhered to and helped local businesses cope with change.

Sussex: Ensuring smooth coordination in a two-tier area

As soon as COVID-19 hit, a pan-Sussex enforcement cell was set up which included the police, Brighton and Hove City Council, the two county councils and the network of district and borough councils.  

Rushmoor: 'We looked after our unsung heroes - our food businesses'

The environmental health team at Rushmoor Borough Council made it their priority to support local shop owners and kept them up to date with the ever changing guidance and went the extra mile to deliver lateral flow tests.

Warrington: Working side-by-side with public health

At Warrington Borough Council a joint environmental and public health team was quickly set up to help businesses to adopt COVID-19 secure working practices and to deal with any outbreaks.   

Wakefield: Roving vaccination team to work with marginalised groups

In Wakefield the council and local NHS have set up a roving vaccination team to work with communities at risk of low uptake.

Gateshead: How to engage asylum seekers and refugees

Gateshead Council partnered with a range of voluntary sector organisations to encourage asylum seekers and refugees to come forward for a COVID-19 vaccine. 

Newcastle: Tackling low uptake in men through the power of football

To help tackle the low vaccine uptake in Newcastle's working age men, Newcastle City Council and the local NHS worked closely with the city’s football club to help increase vaccination rates.

Sandwell: Ensuring good uptake in black and ethnic minority groups

To ensure good uptake in black and ethnic minority communities, the council has worked closely with its communities, training local people to become vaccine advocates and running mobile pop-up clinics.