Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Preventing falls in the community with the Safe Steps mobile app

Falls can have a devastating impact on an older person’s life, causing physical injury and a loss of confidence and independence. This project aims to improve prevention and management of falls to reduce the impact on older residents and the health and social care system.

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Reducing costs and empowering citizens with help from IBM Watson Health

Tasked with reducing its social services budget by millions of pounds over four years, Harrow Council wanted to expand its My Community ePurse (MCeP) personal budget management solution.

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Respect for All: offering counselling and therapy for children, young people and adults across Greater Manchester

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This co-produced report was commissioned from the Building the Right Support Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.

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Safe Soulmates: a friendship organisation for adults who have additional needs

Safe Soulmates is a friendship organisation for adults who have additional needs including autistic adults and adults with a learning disability.  It runs social events and can support individuals to form romantic relationships if there is a mutual connection. This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people.

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Sheffield Voice: upholding the rights of disabled people

This case study forms part of the What Good Looks Like report on people with a learning disability and autistic people. This report was produced by the Building the Right Support Advisory Group, as part of the wider action plan developed by the Building the Right Support Delivery Board. It has been supported by Partners in Care and Health.

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Snook and care organisation, Car Gomm

See how our partner Snook has helped care organisation Car Gomm take a design approach to improving services and developing the innovation capacity of staff. This case study forms part of our Design in Social Care Programme.

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Southampton: managing delayed discharges digitally

The Trust decided to implement an electronic system to find a better way of managing complex discharges in 2013. This was developed in APEX, a low-code development platform that enables an organisation to build scalable and secure apps. This example of a local initiative forms part of our managing transfers of care resource.

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Staffordshire County Council: tapping into the potential of the high street

Staffordshire County Council has been using digital technology to help older people stay independent.

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Stop & Go Project: connecting technology and social care companies

Liverpool City Council linked its homecare providers with technology providers. The impact has been much more significant than it originally envisaged, leading to the uptake of technological care solutions across the city, bringing in £1 million euros of additional funding to social care and leading to better outcomes for people using services. This case study forms part of our adult social care markets and commissioning resource.

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Suffolk’s communications response to CQC pilot

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

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