Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Hertfordshire: how we engaged the traveller community and other marginalised groups

Hertfordshire County Council has successfully targeted a number of the marginalised groups included on the government’s at-risk list. Outreach work with the local traveller community was particularly successful with the public health team working with key influencers in the community to engage people through social media.

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Blackburn with Darwen Council: supporting schools and care homes with rapid testing

The public has got used to using and ordering rapid tests themselves. Blackburn with Darwen Borough Council has focused its efforts on targeting its support towards those most in need. Key to this has been its mobile testing unit.

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Liverpool City Council: working with our premier league football clubs

Liverpool City Council has partnered with its two Premier League football clubs to help engage local people in rapid testing. Testing sites have been stationed at the grounds of Liverpool and Everton, offering tests to supporters on match days.

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Sheffield City Council: two mobile units running pop-up testing clinics across Sheffield

More than 100 locations, including parks, supermarkets and faith settings, have been visited – with thousands of test kits handed out to the most hard-to-reach communities.

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Partnership working to reduce drug related crime and deaths in Norfolk

Norfolk County Council has been working closely with partners on the project Addiction, Diversion, Disruption, Enforcement, and Recovery (ADDER) pilot to reduce instances of drug related crime and deaths within the county.

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Leeds: PCN Clinical Director’s role in promoting the COVID-19 vaccine

A GP and clinical director of a primary care network in Leeds has been integral in the promotion of COVID-19 vaccinations to local community members since the beginning of the vaccine rollout.

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Leeds: The importance of the messenger, not just the message

One of the key challenges of the COVID-19 pandemic response has been ensuring that all communities have equitable access to guidance as well as addressing the issue of misinformation and myths.

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Gateshead Council: Supporting residents with debt and financial problems

Gateshead Council has seen unemployment rates rise, but the council is working with its partners to provide targeted support to the most deprived communities in a variety of ways.

London Borough of Lewisham: Working with partners to address food poverty

The London borough of Lewisham is making tackling food poverty a priority in the recovery from the pandemic.

Wiltshire: Supporting the employability and skills of young people

In Wiltshire the council has provided targeted support to those most at risk, setting up a dedicated team to work with young people not in education, employment or training.