Case studies

In 2018, the Mayor of Bristol, Director of Children’s Services at Bristol City Council and Cabinet Member for Women, Children and Families agreed to develop a new approach to ensure that children were at the heart of the city – not just in council decision-making, but across the breadth of Bristol’s partners.

The East Riding of Yorkshire Council’s culture and customer service was looking for skills, capacity and expertise to review commercial operations, including income, pricing and marketing of a range of leisure and tourism services offered in the East Riding, with a focus on leisure, coastal and foreshores. The aim was to provide capacity in developing pricing and marketing strategies and to identify new income generating opportunities.

Liverpool City Council linked its homecare providers with technology providers. The impact has been much more significant than it originally envisaged, leading to the uptake of technological care solutions across the city, bringing in £1 million euros of additional funding to social care and leading to better outcomes for people using services. This case study forms part of our adult social care markets and commissioning resource.

The programme provided a productivity expert to support Mendip District Council in enhancing its approach to commercialising service delivery and building capacity and resilience for the future. 

This pilot project focused on developing an intervention to reduce sugar consumption in schools through a series of personalised ‘sugar swap’ messages.

The Croydon Behaviour Change Hub (BCH) worked with the SEN travel team to develop and trial a behavioural approach to reducing demand for council provided transport.

Brighton City Council runs a comprehensive breastfeeding support programme, involving drop-in clinics and a network of peer supporters. Targeted work to provide extra help to communities with the lowest rates of breastfeeding has also been carried out. It has helped the city achieve some of the best breastfeeding rates in the country.

In north Manchester clinical commissioning group funding has supplemented investment by the council to create a network of breastfeeding support for new mothers.

Stoke-on-Trent City Council appointed a Heritage Champion to lead a successful bid for a Heritage Action Zone, which is helping to encourage residents to move back into Longton town centre.

To help educate primary and junior school children across the London Borough of Havering about the rewards of healthy eating, the in-house HES Catering Service developed Veggie Run, the first council-created app in England designed to teach children to dodge unhealthy foods through digital game play.