Case studies

The Dorset Councils Partnership needed to ensure that they were not only gaining best value from current commercial and income activities but investigating and investing into future possibilities and opportunities.

Havering Council has developed an online portal to support two-way information sharing between providers and the council.

The social care technology company Konnektis and Bradford Metropolitan District Council have developed an information sharing platform which aims to help people to stay in their home. This example of how local areas are working to implement overall system change forms part of our care and health improvement digital and information resource.

Greater Manchester H&SC Partnership decided that a resource pack would be a useful resource to create to promote innovation, best practice and improve commissioners understanding of workable models of housing with care.

The Quality Assurance Framework sets out the approach that Herefordshire Council takes to ensuring local care and support services provide what individual residents need.

Coventry City Council are developing proposals for several place-based approaches to retrofit, with the aim of significantly increasing uptake within a whole street & neighbourhood.

Recognising contact handled by its Revenues and Benefits service was mainly phone or face-to-face, and related to basic account enquiries or changes of circumstances, Newcastle-under-Lyme developed a customer portal for council tax and business rates, providing greater convenience for residents and reducing costs.

Leeds City Council’s new Culture Strategy was developed through a co-production model, involving extensive consultation with the cultural sector and local communities.

South Hams District and West Devon Borough Councils share their experience of developing a community forum.

Snitterfield Parish Council wanted to transform their local playing fields, but with plans costing around £100,000, the project stalled and the community became disengaged. Using seed funding from a county councillor, and working with design experts, the council held an engagement day, inviting residents to come and design the park.