Innovation in local government is about improving the lives of the people in our
communities. Browse through our case studies to see the many innovative programmes councils are involved
in.
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North East Lincolnshire Council set up a partnership board to tackle county lines drug-dealing two years ago. The move has prompted a series of new initiatives, including the appointment of a link worker, training for health staff and projects to support victims. This case study is an example of how councils are tackling youth violence.
Southend Council has created a new steering group to coordinate the fight against county lines, ensuring the two safeguarding boards, community safety partnership and health and wellbeing board (HWB) are working together. It has already led to a public awareness campaign being run and other projects are now in the pipeline. This case study is an example of how councils are tackling youth violence.
Wakefield Council’s award-winning Liaison and Diversion Service is helping young offenders steer themselves away from crime by providing support for everything from mental health problems to help accessing education and training. The approach has proved so successful it is now being replicated in other areas. This case study is an example of how councils are tackling youth violence.
Waltham Forest Council is currently delivering a three-year cultural programme with a focus on demonstrating how culture can improve people’s quality of life, their wellbeing and their prosperity.
During September-December 2018 we conducted a randomised controlled trial
(RCT) with 705 Worcestershire County Council (WCC) domiciliary care users to reduce the number of unpaid service invoices and increase the number of people who sign-up to direct debit. We tested two behaviourally optimised conditions against the control across the Invoice, Reminder 1 and Reminder 2 phases. Relative to the control, our test letters significantly increased: direct debit sign ups by 61% (P<.10), people paying their invoice via the WCC website and automated telephone line by 33% (P<.10), and people calling the helpline by 36% (P<.20).
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With official figures estimating that there are at least 13,000 victims of modern slavery in the UK, the issue is a national challenge. Katherine Lloyd, Communications Team Leader (Campaigns and Digital) at Reigate & Banstead Borough Council, explains how the council translated this national picture into a local reality and helped residents to understand that nowhere is immune from the problem.