Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Norfolk County Council: Designed toolkits for small businesses to encourage preventative behaviours

Identified key businesses, workers and residents to target with preventative messages.

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Norfolk County Council: easing demand on clinics

Like many areas, Norfolk has seen rising numbers of people coming to their sexual health clinics for testing. To help ease the pressure, an online service for the four core STIs has been developed. It has proved remarkably successful. This case study forms part of our sexual health resource.

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Norfolk County Council: moving from enforcement to early intervention

Norfolk Council has had great success in identifying and arresting criminals involved in county lines. But now the local community safety partnership is turning its attention to doing more work on early intervention and prevention. This case study is an example of how councils are tackling youth violence.

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Norfolk County Council: Our council, our voice 2019 staff survey

Norfolk CC implemented a staff engagement survey with an underpinning research base, to understand the unique selling point for working in the public sector. 

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Norfolk County Council: Positive Activities Programme

Norfolk's approach to supporting pathways for the hard-to-reach groups in the Council is not documented in a single published strategy but is evident through the range of more specific council strategies for supporting vulnerable and hard-to-reach young people. This includes those with special education needs or disabilities (SEND), youth offenders, and those in care or leaving care.

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Norfolk County Council: public health transformation six years on

This case study shows the excellent work that public health in local government is doing to commission for quality and best value across all areas.

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Norfolk County Council’s high-performing Unaccompanied Asylum-Seeking Children team

Norfolk County Council has established a high-performing specialist county team that supports the emotional, cultural, health, social and educational needs of Unaccompanied Asylum-Seeking Children (UASC) who arrive in the county.

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Norfolk Health and Wellbeing Board

Norfolk Health and Wellbeing Board (HWB) is the forum for system leaders across the wider local health and care system and works closely with the Norfolk and Waveney Sustainability and Transformation Partnership (STP) (Waveney is an area in East Suffolk). This case study forms part of our integrated care systems (ICS) resource.

Norfolk Teenage Parent Pathway

The Norfolk Teenage Parent Pathway (TPP) was launched in 2017 and was the culmination of a service redesign; to broaden the reach of support to all teenage parents within Norfolk.

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Norfolk: how libraries can connect communities

Norfolk has a well-established Healthy Libraries scheme that is having a significant impact on social isolation and loneliness. The library service runs a range of initiatives from singing and colouring groups to a reading project aimed at people who are housebound. They have played a vital role in keeping people living in the large rural county connected both before and during the pandemic.

View allMental health articles