Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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London Borough of Bexley:  cracking the cyber security challenge

Cyber security managers in local authorities have their hands full trying to ensure their organisation doesn’t become yet another headline-grabbing example of a damaging cyber-attack. It’s an uphill battle and judging from the rapidly growing number of victims, it’s a battle many are not winning. The London Borough of Bexley provides an insight into the cyber security gaps which led them to seek a major change of strategy, and how the team overcame these challenges and significantly raised its level of cyber security.

View all Efficiency and income generation articles

London Borough of Brent's life course perspective to tackle obesity

The London Borough of Brent’s approach to obesity includes a “life course” perspective that highlights the importance of pre-natal and early-life factors in childhood obesity.

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London Borough of Camden and London Fire Brigade

Working together At Camden Council, initial information gathering, basic risk assessment and prioritising is done by one full-time principal environmental health officer (EHO), supported by their manager. Higher-risk buildings stay with the principal EHO for follow-up and enforcement, while lower risk buildings are monitored by the team of EHOs.

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London Borough of Camden: a multi-agency RSE working group

A relationships education, relationships and sex education (RSE) working group was established in late 2017. It has been meeting termly, providing a forum for information sharing, discussion and advice on the support to schools to get ready for the changes. This case study is an example of the many pro-active and positive approaches which local authorities are taking to support inclusive RSE.

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London Borough of Croydon: Tackling health tourism and those with no recourse to public funds fraud

The estimated cost of health tourism to the NHS is considerable in both financial and clinical terms. The bid sought to bring together local authority and NHS local fraud partners to share data and identify cases for fraud investigation and debt recovery.

London Borough of Culture

Recognising the pressing need for communities to reach out to their neighbours, London Borough of Culture is a celebration of the unique character, people and heritage of London’s boroughs.

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London Borough of Ealing: Council Tax Single Person Discount

The London Borough of Ealing commenced work to further enhance the proven functionality of ‘SNAP’ software to deliver the agreed savings for Ealing and the joint partners.

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London Borough of Ealing: Let's Ride Southall Project

Ealing Council in West London are creating the conditions to develop a mass community cycling culture in Southall, by tackling the core underlying barriers to cycling and putting residents at the heart of any change. The Sport England funded project involves the giveaway of up to 2,500 bikes to residents, a wraparound training offer, friends to cycle with, daily led cycle rides for all abilities and a platform to create wider system and infrastructure development to sustain a new cycling culture.

London Borough of Hackney – embedding diversity and equality in local government communications

An example offers an inclusive approach to communications, which centres around building trust and seeking to ensure all community members are informed.

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London Borough of Hackney: Charedi Orthodox Jewish community engagement

The Charedi Orthodox Community leads a highly observant, communal religious life, with no access to TV, radio, mainstream media and little digital access. The council had to consider how to get public health messages to the community without using digital communications.