Case studies

Work Local is the Local Government Association (LGA)’s positive vision for an integrated and devolved employment and skills service – bringing together information, advice and guidance alongside the delivery of employment, skills, apprenticeships and wider support for individuals and employers. This case study highlights how Portsmouth City Council and Southampton City Council worked together to implement a similar approach.

Central Government is promoting the role of staff-led mutuals in the delivery of public services.

This resource describes how public health in a number of councils has started to use the opportunities of a local government setting to improve health and wellbeing.

Seeking to identify ways to close gaps of employment, deprivation and engagement in one of Bolton’s most deprived areas, Bolton Council provided funding and significant freedom of action to a housing association, as the best-embedded organisation within the community, to experiment with innovative forms of community engagement where traditional approaches had failed.

Wigan Council worked closely with survivors of domestic abuse to drive a step change in the borough’s response to this complex social problem. This included an award-winning media and engagement campaign, 'Love is Not Abuse', which challenged widespread assumptions about what constitutes domestic abuse and the most effective ways to communicate with victims.

In Salford and Gateshead, projects have been run to support young fathers and help them deal with the challenges they face. This case study is an example of the work that councils are doing to support young parents.

As part of wider efforts to improve frontline services for customers, Wrexham’s County Borough Council’s customer service and digital teams worked together to tackle the challenge of helping local people remember their bin collection days. Digital projects officer Huw Ap Dewi explains how collaboration and technology helped make a difference for local people.

An MJ award-winning initiative in the City of Wolverhampton to keep leisure centres in house but run on a more commercial footing

When Storm Desmond hit the North of England in 2015 it flooded around 100 properties in Wyre. Senior Communications Officer Stephanie Collinson explains how the council delivered much needed communications support to a community in crisis.