Case studies

Councils have multiple roles in relation to the sale, consumption and impact of alcohol in their local areas.

London Borough of Lewisham's customer insight work showed how fragmented services could be unsatisfactory and frustrating for both residents and council.

Bradford Metropolitan District Council used customer insight to better understand young people, divert them from offending and improve compliance with court orders.

This reflective piece discusses the experience of an upper tier authority officer when trying to approach road space reallocation in rural and urban locations.

What is the best model for refurbishment of digital equipment in the city, from business to individuals and organisations? This question is answered through a blend of desktop research and interviews with local stakeholders.

Community engagement through art and celebrating local heritage have been critical to the success of a £7m leisure refurbishment programme in North Kesteven.

This case study from Sheffield City Council gives an update on their Page Hall project, sharing innovative ways to approach the problem of refurbishing existing properties.

A case study from Sheffield City Council looking at how they approached the refurbishment of a 1950s built housing estate. Summary Park Hill was built in 1957 and took four years to complete. It's a large estate compromising of 995 units, all of which were council owned.

Westminster City Council is committed to securing the regeneration of the Victoria area and the need for its comprehensive redevelopment is recognised in planning policy at both regional and local levels.

Region: North East, Yorkshire and Humber, East Midlands  Theme: Health and social care (in OPE), Integrated public services, Regeneration