Case studies

The Reading Abbey Revealed project and the creation of the Abbey Quarter is Reading’s most ambitious heritage project for a decade.

The key learning from the Reading work has been the power and potential of locally relevant data (as opposed to broad UK data) to create a shared understanding of the challenge and stimulate joint action.

Reading Borough Council is investing in modern, regionally-significant leisure facilities to improve health and wellbeing whilst ensuring alignment with its ambitious climate commitments.

In lockdown, when Arts Centres in Stamford, Grantham and Bourne had to suddenly close their doors, it meant that many self-employed artists and performers lost their bookings/work and so were no longer able to generate an income.

With budgets squeezed and stability in the workforce recognised as contributing to improved services and better outcomes for children, North Yorkshire County Council has concentrated on developing a strong, permanent workforce capable of delivering the best results for children.

Southampton City Council needed to improve the quality and quantity of recycling as residents were putting the wrong items in their recycling bins.

The public health team at Redbridge Council used the Standards as part of their re-structure process and in managing staff performance. The team also have plans to embed the Standards across the council more widely.

Wigan Metropolitan Borough Council increased early payments for council tax received by 10 per cent when it redesigned its reminder notices.

North Somerset looked at how services could be made more efficient while also improving customer satisfaction and safeguarding services.