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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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‘Mapping Suffolk’s Stories’ - highlighting the national and global relevance of Suffolk's collections

‘Mapping Suffolk’s Stories’ is a community engagement project helping people to explore their shared history through historic maps and records.

Positioning arts, culture and heritage within Oxford City Council's priorities

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Bob Price of Oxford City Council shares his thoughts.

Positioning arts, culture and heritage within Leicester City Council's priorities

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Ross Willmott of Leicester City Council shares his thoughts.

Positioning arts, culture and heritage within Kent County Council's priorities

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Mike Hill of Kent County Council shares his thoughts.

Positioning arts, culture and heritage within City of York Council's priorities

How can councillors help to position the arts, culture and heritage within their council’s priorities? Councillor Sonja Crisp of City of York Council shares her thoughts.

Using Liverpool City Council's cultural service to build city connections and generate income

A dedicated commercial team within Liverpool City Council’s cultural service has generated more than £6 million in cash and in-kind support in four years.

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Wyre Council: communicating during Storm Desmond

When Storm Desmond hit the North of England in 2015 it flooded around 100 properties in Wyre. Senior Communications Officer Stephanie Collinson explains how the council delivered much needed communications support to a community in crisis.

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Unawards 2016 winner – Best Small Communications Team – South Yorkshire Fire and Rescue Service

With a reduction in staffing numbers and budget over the past five years, South Yorkshire Fire and Rescue Service’s communications team needed to find a way of delivering an outstanding service despite more limited resources. Corporate communications manager Alex Mills explains what they did.

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Unawards 2016 winner – Best Low Cost/Free Campaign – Hertfordshire County Council – Love your bump

With pregnancy smoking rates showing a slight increase in 2014/2015 Hertfordshire County Council’s Public Health Service wanted to encourage pregnant smokers to quit for good. Senior Campaigns and Communications Officer Jo Necchi explains what they did.

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Unawards 2016 winner: Best collaboration – Leeds Dying Matters Partnership

Communicating messages about death is always challenging, but Leeds City Council decided to take the reins and work with partners across the city to help residents face their fears. Communications officer Debra Kerr and Ageing Well Officer Carole Clark explain how collaboration helped people to find the right words to tackle this difficult subject.

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