Case studies

Luton Borough Council's ‘Flying Start' strategy aims to improve outcomes for children, from pregnancy to age five.

Community engagement and coordination is a major aspect of Plymouth City Council's new Co-Operative Street Service.

Bury Metropolitan Borough Council ran an analysis showing costs of smoking and savings to be made by tackling it.

Blackpool's Getting it Right Framework aims to address domestic violence and abuse against women in the area.

Essex County Council trialled three new messages to Blue Badge customers to find the most effective way of encouraging them to apply online rather than by post.

Colchester Borough Council recognised that to change customers' behaviour, the organisation needed to develop new behaviours first itself.

Worcestershire County Council has set up a one-stop shop for professionals and families who requiring support and access to Early Help Services.

Wirral council carried out a procurement process and streamlined the number of domiciliary care service providers.

Wigan Metropolitan Borough Council increased early payments for council tax received by 10 per cent when it redesigned its reminder notices.

In Cumbria, Allerdale Borough Council used a QR code to enable customers to report fly tipping and dog fouling.