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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Leeds City Council: Our Way Leeds - a homelessness prevention service

The Our Way Leeds service was established in July 2020 to develop a citywide service for young people who are homeless or at risk of becoming homeless. It provides counselling, supported accommodation, pre-tenancy support and crisis intervention to young people, with a focus on mental health and wellbeing.

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From collaboration to collaborative - developing robust care systems through trusted relationships

An exploration of how various stakeholders worked together to improve performance, strengthen relationships and help transform the Torbay health and care system.

Reactive Emergency Assessment Community Team - Creating a fully integrated admission avoidance hub for Ipswich and East Suffolk

Ipswich and East Suffolk’s Reactive Emergency Assessment Community Team (REACT) is a rapid and multidisciplinary response team created to integrate existing admission avoidance services and stop crisis admissions.

Design and Learning Centre - Kent County Council

Kent County Council's health and wellbeing support offer to the care sector in response to COVID-19

Hertfordshire County Council’s Wellbeing Plan for adult care services

In recognition that staff on the frontline, responding to COVID, faced challenges around uncertainty, working arrangements and personal anxiety, Adult Care Services set out a Wellbeing Plan that complemented the council-wide offer and aimed to support this unique workforce through the difficult period.

Wolverhampton City Council: Applying behavioural science principles as quick wins to COVID work

Wolverhampton City Council wanted to draw on behavioural science methodology and insights across their response to the pandemic. They found there is a need to balance the practical (what’s feasible) whilst drawing on principles and insights which can increase the impact of their work.

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City of Bradford Metropolitan District Council: Community centred approaches to COVID-19 

The aim of the community centred programme is to increase the take-up of COVID testing and vaccine offer across Bradford in areas with low acceptance rates.

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Hampshire County Council: Worked with the University of Southampton on rapid targeting of audiences

Creating a rapid segmentation tool to target communications.

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The London Borough of Havering: Using the COM-B framework to develop a vaccine take up strategy

The London Borough of Havering has adopted a systematic approach to encourage vaccine take-up.

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