Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Birmingham: Tailoring support to the LGBT community

Birmingham’s sexual health service works in partnership with the city’s leading LGBT charity to provide tailored support to the gay, lesbian, bisexual and trans community. There has been a dedicated sexual health clinic in place since 2015 and more recently the service has partnered with the substance misuse team to launch a Chemsex support service.

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London Borough of Barnet: Developing a specialist team and tailored support services to best meet the needs of Unaccompanied Asylum-Seeking Children

Barnet has increasing numbers of Unaccompanied Asylum-Seeking Children (UASC) moving into their area, all needing tailored support from social, welfare and educational services up to the age of 25. Based on experience, the council is developing a specialist team particularly skilled and experienced to work with UASC. This team has identified gaps in UASC support locally, such as educational engagement and access to finances, and has taken steps to address these.

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Suffolk County Council: Managing a UASC population that is changing and growing

Suffolk is receiving increasing numbers of Unaccompanied Asylum Seeking Children (UASC) with a diverse range of needs. To meet the resulting challenges, the council has developed a large dedicated UASC and care leaving team with specialist knowledge and experience.

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London Borough of Sutton: ‘MSK Hubs’ rehabilitation delivered at community leisure centres

Early in 2022, two leisure centres in the London Borough of Sutton began delivering therapeutic exercise programmes as part of the MSK Hubs programme.

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Coventry: Taking a whole-family approach to youth justice

The publication of the Punishing Abuse report in the West Midlands sparked Coventry Youth Justice Service to think about how to take a whole family approach to supporting young people involved in the criminal justice system, in recognition of the fact that families and wider networks are a key factor in reducing reoffending and meeting young people’s underlying needs.

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Swindon: Supporting identity shift as a pathway out of the youth justice system

Swindon combined a case formulation approach with a focus on identity and its link to offending, to promote interventions with young people which moved away from ‘managing risk’ to supporting them to develop a pro-social identity which naturally shifted them away from risk and offending behaviour.

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Camden and Islington’s stop smoking service

Camden and Islington aim to provide a high quality, accessible, evidence-based, outcome-focused and cost-effective stop smoking service to all smokers or tobacco users who live, work, study or have a GP in the two boroughs

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Communication-friendly environments in the early years

The schools’ forum-funded Schools Support Partnership employs a Speech and Language Therapist working with Rutland Early Years settings, developing practitioners’ knowledge, understanding and confidence to support Speech Language and Communication skills.

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Focusing on strengths to engage communities – Stroud District Council

Stroud District Council has fundamentally shifted its approach to community engagement. Having learned during COVID-19 that some communities were stepping into frontline service delivery without the necessary skills; the council focused on building capability within communities.

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Working with survivors of domestic violence on the award-winning campaign 'Love is Not Abuse' – Wigan Council

Wigan Council worked closely with survivors of domestic abuse to drive a step change in the borough’s response to this complex social problem. This included an award-winning media and engagement campaign, 'Love is Not Abuse', which challenged widespread assumptions about what constitutes domestic abuse and the most effective ways to communicate with victims.

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