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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Brighton and Hove City Council Digital Housing Case Study

The project team are awaiting delivery of the products from the supplier as migration to the new system and user acceptance testing is completed and verified for the Go-live launch.

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Milton Keynes Council Digital Housing Case Study

This project has had to pivot products from one back office system to a new overhauled alternative. This refocused approach provided the team with a solid foundation of experience and resource that will now be embedded in the change programme of the housing IT system. The department will now benefit from the work carried out by the team as the housing system innovates over the upcoming year.

View all Efficiency and income generation articles

Wealden District Council: Review of the structure, organisation and functions of the waste management team

Following an extended period of change and significant service disruption due to poor contractor performance, a review of the council’s waste team was undertaken engaging an expert consultant to help determine the future shape and direction of the service.

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Cambridgeshire County Council Policy Collaboration with Cambridge University Researchers

Cambridgeshire County Council runs the Cambridge University Science and Policy Exchange (CUSPE) Policy Challenges programme, which unites researchers, councillors and officers in a collaborative, research-led approach to policy-making.

How St Helens Library Service positively impacts on speech, language and communication outcomes for children

St Helens Library Service works in partnership across the Council and beyond to ensure children and young people have a positive start in life, through the provision of quality books and activities that strengthen speech, language and communication.

Healthy Child Programme during COVID-19

Over the last six months these teams have come up with new ways of supporting families during a pandemic. These case studies highlight the vital role that health visiting and school nurse services play in identifying problems early and giving children the best start in life.

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Financial impact of COVID-19 on parks and green spaces - Leeds City Council

The COVID-19 pandemic has had a profound impact on the parks service at Leeds City Council.

Social prescribing in Oldham

This case study is an example of the practical use of asset-based approaches in communities.

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Local intersectoral alliances in Spain

This case study is an example of the practical use of asset-based approaches in communities.

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York: promoting and supporting voices in the community

This case study is an example of the practical use of asset-based approaches in communities.

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