Resetting the relationship between local and national government. Read our Local Government White Paper

Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 366 results

Community-based solutions for adult social care

South Tyneside Metropolitan Borough Council has saved £2.9 m by reducing the number of older people being admitted to residential care by 30 per cent.

View all Demand management articles

London Borough of Hillingdon: Taking preventative measures to manage demand on adult social care services

London Borough of Hillingdon is using assistive technology and telecare to enable residents to remain in their homes for as long as possible and enjoy a better quality of life.

View all Demand management articles

A collaborative approach to Helping Older People Remain Independent in their Homes.

A collaborative approach to Helping Older People Remain Independent in their Homes.

View allAdult social care articles

Workforce: Local government mutual spinouts

Central Government is promoting the role of staff-led mutuals in the delivery of public services.

Hertfordshire County Council – Good Care Hertfordshire Campaign

With demand on adult social care constantly increasing the need to recruit and retain carers has never been higher. But how to you attract and keep the best talent in the face of misunderstanding about the sector?

View all Communications support articles

Essex County Council Blue Badge programme

Essex County Council trialled three new messages to Blue Badge customers to find the most effective way of encouraging them to apply online rather than by post.

View all Demand management articles

Tri-borough: Enhancing and implementing an adult social care app

The Tri-borough has been investigating the benefits of using mobile technology in adult social care, including the potential to achieve cost savings and encourage more self-sufficiency among residents.

View all Digitalisation articles

Redesigning council tax notices

Wigan Metropolitan Borough Council increased early payments for council tax received by 10 per cent when it redesigned its reminder notices.

View all Demand management articles

Just enough care and support model for older people

Wirral council carried out a procurement process and streamlined the number of domiciliary care service providers.

View all Demand management articles

New models of service delivery and creative councils

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

View allPublic service reform articles
View all Efficiency and income generation articles