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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Suffolk’s communications response to CQC pilot

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

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Suffolk County Council: Communications response to CQC pilot

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

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Luton Borough Council: A fresh approach to contingent recruitment

When the contract to supply temporary staff came up for renewal, Luton Borough Council reviewed the existing approach against three priorities – ability to: generate additional savings, reinvest savings in council services, and to strengthen the permanent workforce.

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Tameside Metropolitan Borough Council: Workforce development case study

This case study outlines plans and initiatives set out and used by Tameside MBC to grow and develop a workforce that is adept at being responsive to the diverse needs of Tameside residents.

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View all Workforce articles

North East regional approach to digital workforce skills

The North East saw a common challenge across their staff and working together with the TSA have been able to implement a regional wide approach to upskilling staff in digital and technology skills. This upskilling of staff has resulted in increased confidence as reported by staff and an increase in care technology referrals.

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Central Bedfordshire Council a digital social care workforce

Care technology when considered as part of a holistic support offer means it can be used effectively to support people’s independence and positively impact on their lives.

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Increasing fostering capacity through housing solutions

Housing is one of the routes to increase fostering capacity, predominantly by working with existing in-house carers who could offer homes to more children but are restricted by the size / type of home they live in.

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Citizen Checkers – lived experience leadership across Cornwall

This case study outlines how people with a learning disability and autistic people are employed to review health and care services across Cornwall. It also highlights work commssioned by Cornwall Council.

Bury Council, Bury Integrated Care Partnership and UTS: Working collaboratively with system partners and adopting a person-centred approach to recruitment

This case study forms part of the publication, 'What good looks like: Values-based recruitment in adult social care.'

Gloucestershire County Council: Aligning recruitment campaigns to council values and strengthening ties to the local communities

This case study forms part of the publication, 'What good looks like: values-based recruitment in adult social care.'