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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Cross-sector approach to tackling homelessness in Essex

A dynamic and ambitious countywide approach to reduce homelessness and increase the supply and quality of housing for vulnerable people in Essex.

Multi-Agency Safeguarding Tracker

The Multi-Agency Safeguarding Tracker creates a data driven digital approach enabling information from multiple safeguarding bodies to be easily and securely shared, matched and anonymised. By limiting access to the necessary information to only authorised parties, this approach sits squarely within the GDPR regulations and wider requirements as demanded by the Data Protection Act 2018.

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Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

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Virtual support project – AutonoMe

This collaborative project set out to help people with learning disabilities live more independently, particularly after the Covid pandemic. This was done by developing and implementing virtual support through a provider that guides people through information and learning materials to develop their employability and better manage their mental health and wellbeing.

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Surge testing in Norfolk

The Government announced that surge testing was to take place in Norfolk on Tuesday 16 February.  The testing started the following day focussing on the market towns of Diss and Roydon, which are home to around 10,000 people. 

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Surge testing in Manchester

Manchester City Council introduced mobile testing units in five locations across the two areas and an asymptomatic rapid testing site at Moss Side Leisure Centre was converted into a PCR testing site.

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Preventing falls in the community with the Safe Steps mobile app

Falls can have a devastating impact on an older person’s life, causing physical injury and a loss of confidence and independence. This project aims to improve prevention and management of falls to reduce the impact on older residents and the health and social care system.

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Online care plans give people more control

This project explored the development of online care accounts for service users and carers, enabling them to complete tasks such as updating demographic information or downloading care plans.

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Online self-service financial assessment for social care

This project was designed to speed up and support individuals to complete financial assessments for social care and reduce failed care packages. Follow-on funding was provided for the development of explanatory videos to be included in the online forms.

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Using data mapping to inform care decisions

‘The Bridge’ is a tool for data visualisation, designed to display public sector data and provide effective economic forecasting and market insights. Follow-on funding was granted to share the project and its learning with other councils.

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