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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Surge testing in Manchester

Manchester City Council introduced mobile testing units in five locations across the two areas and an asymptomatic rapid testing site at Moss Side Leisure Centre was converted into a PCR testing site.

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Surge testing in Norfolk

The Government announced that surge testing was to take place in Norfolk on Tuesday 16 February.  The testing started the following day focussing on the market towns of Diss and Roydon, which are home to around 10,000 people. 

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Multi-Agency Safeguarding Tracker

The Multi-Agency Safeguarding Tracker creates a data driven digital approach enabling information from multiple safeguarding bodies to be easily and securely shared, matched and anonymised. By limiting access to the necessary information to only authorised parties, this approach sits squarely within the GDPR regulations and wider requirements as demanded by the Data Protection Act 2018.

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Digital Discharge to Assess

The aims of the SCDIA Digital Discharge to Assess project were to develop a cloud-based case management system that did not depend on a single IT partner or supplier; allow users (with appropriate permissions) to capture, update, track, and report on data about a person’s journey through the Discharge to Assess process; create a ‘single version of the truth’, with a raft of associated patient benefits and service efficiencies.

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Virtual support project – AutonoMe

This collaborative project set out to help people with learning disabilities live more independently, particularly after the Covid pandemic. This was done by developing and implementing virtual support through a provider that guides people through information and learning materials to develop their employability and better manage their mental health and wellbeing.

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Cross-sector approach to tackling homelessness in Essex

A dynamic and ambitious countywide approach to reduce homelessness and increase the supply and quality of housing for vulnerable people in Essex.

Cumbria County Council: Reaching and supporting the most vulnerable during the COVID-19 pandemic

The pandemic brought an urgent need to provide support and assistance to families and individuals struggling with a wide range of issues across Cumbria County Council’s 2,613 square miles. To date, more than 27,000 residents have been supported by the council’s COVID-19 emergency helpline.

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Bury council: Making sure vulnerable groups are not left behind

Bury has set up an uptake and inequalities task group, composed of council, NHS, HealthWatch and voluntary sector representatives to make sure vulnerable groups do not get left behind in the vaccine rollout out.

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London Borough of Sutton: Keeping our care homes safe during COVID-19

Care homes COVID-19 crisis prompted a local innovative, evidence-based approach to tackling COVID-19 infections/outbreaks and other challenges faced by Sutton care homes.

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Walsall Council's experience of cumulative Equality Impact Assessment

An example of how a council significantly improved its equality impact assessment processes.

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