Case studies

Care technology when considered as part of a holistic support offer means it can be used effectively to support people’s independence and positively impact on their lives.

The North East saw a common challenge across their staff and working together with the TSA have been able to implement a regional wide approach to upskilling staff in digital and technology skills. This upskilling of staff has resulted in increased confidence as reported by staff and an increase in care technology referrals.

This case study outlines plans and initiatives set out and used by Tameside MBC to grow and develop a workforce that is adept at being responsive to the diverse needs of Tameside residents.

When the contract to supply temporary staff came up for renewal, Luton Borough Council reviewed the existing approach against three priorities – ability to: generate additional savings, reinvest savings in council services, and to strengthen the permanent workforce.

A dedicated Adult Social Care project team was created to manage Suffolk County Council's involvement in the Care Quality Commission (CQC) pilot, and communications was a key part of the project from the very beginning.

Matt Woor was Suffolk County Council’s Communications Lead for Adult Social Care when they volunteered to be part of the Care Quality Commission (CQC) pilot.

The Healthy Stevenage Strategy provides a comprehensive and ambitious approach to improving health and wellbeing in the town. It has been created through collaboration with Hertfordshire County Council, the local NHS and Hertfordshire and West Essex STP.

In 2010 Northampton Borough Council carried out a business review of leisure services to ascertain the best way forward for the town.

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

As the second biggest city in the country, Birmingham City Council's Corporate Director for Adult Social Care Professor Graeme Betts thought it would be the perfect testing ground for the new Care Quality Commission (CQC) assurance process.