Case studies

South Staffordshire Council is using MS teams to hold remote meetings.  

Running a virtual workshop using MS Teams

Norfolk County Council already have processes set up to broadcast Full Council, Cabinet and Scrutiny meetings on YouTube for public viewing.

A mixed method approach was adopted and a pragmatic behavioural insights framework was employed to inform the redesign of the service offer with the aim of making treatment uptake easy, attractive, timely and social (EAST). We explored factors affecting treatment uptake through a behavioural insights survey (Phase 1) collected between September 2018 and January 2019, and qualitative interviews (Phase 2) with HART service users conducted between October 2018 and May 2019. Recommendations were implemented between September and December 2019. We used routinely collected data to compare service uptake rates pre and post service redesign.

A new integrated adult Community Learning Disability (LD) Team has been uniquely co-located with children’s social care and education services in purpose-designed premises to improve outcomes for residents of all ages with disabilities.

Allerdale Borough Council is a small borough council with big ambitions. What we do, we do well but we need to do it more effectively and at a lower cost.

In December 2017 Cornwall Council underwent a corporate peer challenge which called for the organisation to embark on a ‘digital revolution’ to transform service delivery to customers.

As part of a transformation project, the council set about exploring ways in which it could operate regulatory activity more effectively and efficiently. This case study forms part of the productivity experts resource.

The council set up an online relationships education, relationships and sex education (RSE) portal to provide resources and quality assured information to teachers and parents. This case study is an example of the many pro-active and positive approaches which local authorities are taking to support inclusive RSE.

Region: South West Theme: Regeneration, Housing (in OPE), Land Release Fund (LRF)