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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Southwark Council: Universal primary Free School Meals

Southwark is one of only five English councils to fund a universal Free School Meal (FSM) offer for all of its primary schools. The Council’s Free Healthy School Meals (FHSM) programme has been a universal offer and council commitment since September 2013 for all primary school students in Key Stage 2, supplementing the central government funded, means-tested Free School Meals and Universal Infant Free School Meals (UIFSM).

Brighton & Hove City Council: Partnership action on the emergency food response

Brighton & Hove City Council is working with community organisations that share its goal of a healthy, sustainable and fair food system.

DePoLARiZE (Delivering Port of Liverpool-Associated Road freight Zero Emissions)

The project aimed to identify potential practical measures for decarbonising freight traffic and to convene relevant stakeholders in transforming freight mobilities to and from the Port of Liverpool, so as to kickstart an ongoing process for collaborative and effective action on this challenging issue.

Engaging residents in new ways with 'We Walworth' – Southwark Council

Traditional forms of consultation were not proving effective at reaching the diverse communities of Walworth, an area of Southwark undergoing rapid change. Working with a range of stakeholders, Southwark Council set out to have place-based conversations with as wide a range of local residents as possible.

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How Hull is using tech to help children experiencing a change of social worker

Hull City Council has taken a dynamic approach to use digital technology to increase learning and improve service provision for children and young people.

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London Bi-Borough: digital disruption and transformation in SEND services

The Royal Borough of Kensington and Chelsea, and Westminster City Council, known as London’s Bi-Borough, adopted a collaborative approach to drive transformation in 2018 with the ambition of being the number one SEND service in the country; a target which has been accomplished.

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Surrey County Council: Actively directing support to those who need it most

Surrey County Council has been utilising the strength of the voluntary, community and faith sector to reach those communities that are most in need of extra support.

Durham’s strong early help offer; rebalancing the system

Durham has developed a strong early help and prevention offer. This approach has supported in rebalancing the system, taking pressure out of the social care system with impact being seen sustained outcomes for children and their families and in lower numbers of child in need.

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Ashfield District Council: The DMA review

In this case study we hear from Theresa Hodgkinson, Chief Executive, at Ashfield District Council. Working with the LGA, Ashfield utilised the DMA review to develop their organisational structures.

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Nottingham City Council: Create the right environment and support staff

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.