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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Joint working: Chiltern and South Bucks councils

In 2012 Chiltern District Council and South Bucks District Council made a commitment to make progress together and put in place a shared senior management team to create savings, improve resilience and provide better services to the public. 

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Commercial Thinking Programme: Calderdale Council

The project was established to create an internal commercial thinking training programme to demonstrate how commercial skills might be utilised to review and develop a range of council services.

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Using behavioural insights to encourage healthier lifestyles and reduce childhood obesity

In 2015-17, the Healthy London Partnership teamed up with Uscreates to work with three London boroughs (Haringey, Hackney and Tower Hamlets) to research and develop social interventions to address the growing levels of childhood obesity.

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Essex: working with partners and communities to develop your place brand

When the Essex Partners Group commissioned research into the challenges facing the county, it became clear no organisation could tackle them alone. But before working out the solutions, the group had to find a story to unite everyone with a role to play.

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Hackney: A place for everyone campaign

With Hackney experiencing unprecedented change over the past decade, the council had to make sure that its corporate narrative reflected the realities of its communities.

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Oxfordshire County Council – evolving the corporate narrative

With an ambitious transformation plan, a refreshed set of corporate values and a desire to move away from messages about financial cuts, Oxfordshire County Council needed to evolve its corporate narrative to reflect its new direction.

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Essex County Council – aligning your corporate narrative and place brand

When the Essex Partner's Group began developing their vision for the Future of Essex the council knew its corporate story needed to reflect the wider ambitions for the place.

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Using behavioural insights to encourage channel shift among Blue Badge holders – Essex County Council

Essex County Council processed the vast majority of Blue Badge renewals in paper, causing significant additional cost compared to online renewals. By using behavioural insights and making small changes to the renewal letter, the number of paper renewals was reduced by almost one-fifth.

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A fundamental review of services for children

How can local authorities work together better to improve children’s outcomes and create a more innovative, responsive, and sustainable system for delivery?

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A smarter approach to digital transformation

A partnership of councils are jointly funding a responsive, independent, not-for-profit consultancy, Smarter Digital Services, to help them to achieve their digital ambitions.

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