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Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Camden and Islington: A psychotherapy service for care-experienced young adults

The two London boroughs of Camden and Islington have used some of their suicide prevention funding to provide a dedicated psychotherapy service for young adults leaving care. Tailored support is delivered in community settings through a local voluntary sector partner, the Brandon Centre.

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Strategic recruitment: Dorset Council’s innovative approach to increasing recruitment reach and effectiveness

Dorset Council has begun a transformation of our recruitment. Our aim was to improve candidate connections, foster inclusivity, embrace technology and use data-driven decision making. This innovative approach has proven to enhance recruitment effectiveness, with measurable results, offering valuable and transferable insights for other local authorities.

View allWorkforce articles
View all Workforce articles

Nottingham City Council: Create the right environment and support staff

Following a non-statutory review, Nottingham City Council has embarked on significant improvement and transformation plans, with the appointment of an improvement and assurance board, but Director of Adult Health and Social Care Sara Storey still wanted to be part of the CQC pilot.

Ashfield District Council: The DMA review

In this case study we hear from Theresa Hodgkinson, Chief Executive, at Ashfield District Council. Working with the LGA, Ashfield utilised the DMA review to develop their organisational structures.

View allWorkforce articles
View all Workforce articles

Durham’s strong early help offer; rebalancing the system

Durham has developed a strong early help and prevention offer. This approach has supported in rebalancing the system, taking pressure out of the social care system with impact being seen sustained outcomes for children and their families and in lower numbers of child in need.

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Surrey County Council: Actively directing support to those who need it most

Surrey County Council has been utilising the strength of the voluntary, community and faith sector to reach those communities that are most in need of extra support.

London Bi-Borough: digital disruption and transformation in SEND services

The Royal Borough of Kensington and Chelsea, and Westminster City Council, known as London’s Bi-Borough, adopted a collaborative approach to drive transformation in 2018 with the ambition of being the number one SEND service in the country; a target which has been accomplished.

View allChildren and young people articles

How Hull is using tech to help children experiencing a change of social worker

Hull City Council has taken a dynamic approach to use digital technology to increase learning and improve service provision for children and young people.

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Engaging residents in new ways with 'We Walworth' – Southwark Council

Traditional forms of consultation were not proving effective at reaching the diverse communities of Walworth, an area of Southwark undergoing rapid change. Working with a range of stakeholders, Southwark Council set out to have place-based conversations with as wide a range of local residents as possible.

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DePoLARiZE (Delivering Port of Liverpool-Associated Road freight Zero Emissions)

The project aimed to identify potential practical measures for decarbonising freight traffic and to convene relevant stakeholders in transforming freight mobilities to and from the Port of Liverpool, so as to kickstart an ongoing process for collaborative and effective action on this challenging issue.