Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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“Your Call”: Blackburn with Darwen Borough Council

“Your Call” is a partnership with residents which empowers both individuals and groups to volunteer and support the council to deliver vital services.

View all Efficiency and income generation articles

‘We Care Academy’ Leeds City Council  

Leeds City Council has a clear focus on the social care workforce, its aim is to support the social care workforce to have the best skills, founded upon high quality research and evidence that improves the health and wellbeing of the people of Leeds. In order to deliver an effective, skilled social care workforce in Leeds, the DASS has invested in the organisational and workforce development team to deliver a range of services.

View allAdult social care articles

‘Doing it together’- closing the gap on speech, language and communication in the early years

North Tyneside Council's project to improve speech, language and communication in the early years of a child’s life has helped to reduce the gap between socio-economically disadvantaged children and their peers.

View allChildren and young people articles
View allEarly Years articles

Yorkshire Ambulance and Humberside Fire and Rescue services partnership provides dedicated vehicle for falls

Firefighters in Humberside are providing the first response to reports of falls in the home in a pilot that is helping to reinvent the role of the fire service.

View allFire and rescue articles

Work Local: The Solent Jobs Programme

Work Local is the Local Government Association (LGA)’s positive vision for an integrated and devolved employment and skills service – bringing together information, advice and guidance alongside the delivery of employment, skills, apprenticeships and wider support for individuals and employers. This case study highlights how Portsmouth City Council and Southampton City Council worked together to implement a similar approach.

View allEmployment and skills articles

Worcestershire: the benefits of a dedicated loneliness service

Worcestershire County Council commissions a specialist loneliness service. People referred in are assigned case workers who support them to access local activities as well as helping to build up their confidence. More than 900 people have been helped over the last 18 months.

View allMental health articles

Wirral Council: Listened to the ‘voice of the resident’ and engaged with hard-to-reach communities

Developed a programme to address health and wellbeing disparity at a local level.

View allPublic health articles

Wigan Health and Wellbeing Board

Wigan is one of 10 local authorities in Greater Manchester Health and Social Care Partnership. Local integration is taking place in the context of the locality plan ‘Further, Faster’ and ‘The Deal 2030’, Wigan’s ambitious plan for the borough.

Wigan Council: developing a new model in partnership with residents

Wigan Council has developed a pioneering approach to public sector reform known as The Deal. It is a new way of working differently with communities and stakeholders with both sides working collaboratively to improve the borough. When commissioning its sexual health service, this model shaped how the council transformed its approach. This case study forms part of our sexual health resource.

View allPublic health articles