Case studies

Devon County Council has set up an independent staff- and community-owned social enterprise to run the county’s library service.

Rugby Borough Council recognised that it needed to improve the commercial awareness and acumen of its key staff. The council was already delivering some services commercially but there needed to be a step change in the breadth and depth of our offer. By working with a commercial expert we wanted to help our managers and team leaders to understand how to think more commercially. This case study forms part of our productivity experts programme.

The Care Act 2014, for the first time in legislation, recognises the contribution of housing to the care and support system – defining housing as a ‘health-related service'.

How can local authorities work together better to improve children’s outcomes and create a more innovative, responsive, and sustainable system for delivery?

A collaborative approach to Helping Older People Remain Independent in their Homes.

This case study provides information on the Council’s journey, both culturally and physically as they moved to their new building.

How can we avoid building roads in Bradford to 'unlock' new development? When creating a masterplan and vision for urban extensions, potential for sustainable transport mode share is often squandered by the classic predict and provide process.

The Croydon Behaviour Change Hub (BCH) worked with the SEN travel team to develop and trial a behavioural approach to reducing demand for council provided transport.

A project to drive online take-up of e-forms through MyAccount in two service areas; council tax and waste management. This project focussing on customer engagement, marketing and behaviour change to use existing systems.

The “2 Matters” award is an audit tool followed by face-to-face professional development over a period of several months. It offers support to all settings with provision for two-year-olds (schools, private and voluntary sector, and childminders).