Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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No Wrong Door: services for young adolescents in care in North Yorkshire

The No Wrong Door model provides a consistent trusting relationship for young people that sticks with them no matter how they move through care.

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Norfolk and Suffolk Fire and Rescue Services tackling child obesity

Fire crews in Norfolk and Suffolk are working in partnership with local NHS teams to help overweight teenagers become more active.

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Norfolk County Council – A network of 2,000 domestic abuse change champions, “eyes and ears of the community”, to identify and support people experiencing domestic abuse as early as possible

Parental domestic abuse was a prominent feature in approximately one third of families who had a social work assessment. Norfolk recognised that early identification was key to reducing the number of safeguarding concerns and children going into care or receiving child protection plans.

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Norfolk County Council: A coordinated response to the cost of living crisis

Norfolk Council’s Welfare Rights Team, Money Support Service and Norfolk Assistance Scheme work together to help those in financial need.

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Norfolk County Council: Designed toolkits for small businesses to encourage preventative behaviours

Identified key businesses, workers and residents to target with preventative messages.

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Norfolk County Council: easing demand on clinics

Like many areas, Norfolk has seen rising numbers of people coming to their sexual health clinics for testing. To help ease the pressure, an online service for the four core STIs has been developed. It has proved remarkably successful. This case study forms part of our sexual health resource.

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Norfolk County Council: moving from enforcement to early intervention

Norfolk Council has had great success in identifying and arresting criminals involved in county lines. But now the local community safety partnership is turning its attention to doing more work on early intervention and prevention. This case study is an example of how councils are tackling youth violence.

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Norfolk County Council: Our council, our voice 2019 staff survey

Norfolk CC implemented a staff engagement survey with an underpinning research base, to understand the unique selling point for working in the public sector. 

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