Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.
Filter by topics
Filter by support type
Your search returned 2588 results

New models of service delivery and creative councils

A key objective of the LGA's 'Rewiring Public Services' campaign is to transform public services so that they prevent problems instead of just picking up the pieces.

View allPublic service reform articles
View all Efficiency and income generation articles

Newark and Sherwood District Council - Appraisal for development of temporary accommodation

In early 2019, the Local Government Association commissioned Neil Morland & Co Housing Consultants to work with Newark and Sherwood District Council to complete an appraisal for the development of temporary accommodation on an existing site, Seven Hills in Newark.

Newcastle City Council Agile project management

Newcastle faces a tough financial future. In order to meet its targets for reducing costs, the council recognised that it had to deliver solutions that would promote greater customer self-service, enable its workforce to operate more effectively, and promote closer collaboration with partners and community groups.

View all Digitalisation articles

Newcastle City Council: a working city; tackling inequalities; decent neighbourhoods

Newcastle operates a Health in All Policies (HiAP) approach in which health and wellbeing is embedded across the council.

View allPublic health articles

Newcastle Gateshead CCG: trusted assessment

The approach to implementing trusted assessment involved identifying the best team to develop trusted assessment – using an interface team of nurse, physiotherapist, occupational therapist and social worker. The approach to implementing trusted assessment involved:

Newcastle Gateshead: testing new models to improve transfers of care

For Newcastle Gateshead CCG, one of the very best things occurring as a result of being part of the NHS England New Care Models programme has been the opportunity to test and evaluate new models. This example of how local areas are working to implement overall system change forms part of our managing transfers of care resource.

Newcastle Gateshead: the 'transfer of care' bag

Managing transfers of care: an example of how a local area is working to implement system change. This initiative focuses on older people living with frailty and very complex needs in care homes. This example of a local initiative forms part of our managing transfers of care resource.

Newcastle-under-Lyme Borough Council: The WorkShop

Newcastle-under-Lyme Borough Council launched the Workshop, an Employment, Training and Skills Hub in the town centre. Utilising its successful bid for Accelerated Town Deal Funding the council repurposed a vacant shop situated in the town centre to create the hub. Through this space, local residents are provided with personalised career support to help them access training, employment or education advice to facilitate their ambition to deliver an economically prosperous and inclusive borough.

View allEconomic growth articles

Newcastle: Co-ordinating hospital discharge for rough sleepers

Support is provided to homeless people while they are in hospital. It ensures when they are ready to be discharged they will not return to the streets. Over the past two years no-one has been released without accommodation to go into.

View allHomelessness articles

Newcastle: Encouraging cervical screening uptake in ethnic minority women and trans and non-binary communities

A bespoke social media campaign was developed in Newcastle to target ethnically-minoritised and trans/non-binary communities when the government launched its national cervical screening campaign early 2022.