Case studies

The Dorset Councils Partnership needed to ensure that they were not only gaining best value from current commercial and income activities but investigating and investing into future possibilities and opportunities.

By using behavioural insights, Croydon Council increased the number of tenants repaying overpaid Housing Benefit as well as the overall amount repaid.

Medway Council increased council tax collection rates by using behaviourally-informed reminder letters.

In 2015-17, the Healthy London Partnership teamed up with Uscreates to work with three London boroughs (Haringey, Hackney and Tower Hamlets) to research and develop social interventions to address the growing levels of childhood obesity.

West Berkshire achieved rapid improvement in its children’s services leading to a turnaround from an inadequate inspection result in March 2015 to an overall good result in May 2017. One of the contributory factors was a Staff College Leadership Development Programme which was commissioned in consultation with the council by the Local Government Association in 2015.

When the Essex Partners Group commissioned research into the challenges facing the county, it became clear no organisation could tackle them alone. But before working out the solutions, the group had to find a story to unite everyone with a role to play.

A shared service maintaining and enhancing local independent professional regulation.

With Hackney experiencing unprecedented change over the past decade, the council had to make sure that its corporate narrative reflected the realities of its communities.

Learning from councils meeting the housing need for our ageing population.

Our 'Housing our ageing population' report sets out in detail what is required to meet the housing needs of our ageing population and how councils around the country are innovating to support older people to live in their homes for longer and promote positive ageing.