Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Staffordshire County Council: Here to Help campaign 

Staffordshire launched a ‘Here to Help’ campaign to highlight the help and support that is available to tackle the current cost of living pressures.

London Borough of Tower Hamlets: Food Hub & FOOD Store pantry programme

Tower Hamlets Council has established a Food Hub which empowers over 60 Voluntary and Community Sector (VCS) organisations in serving residents in the borough, and also supports the Council’s FOOD Store pantry programme – a dignity-focused membership model that tackles both food insecurity and root cause issues.

Lewes District and Eastbourne Borough Council: Helping older people access support

Recognising that online applications and attitudes to claiming financial support were low amongst older residents, the Council ran a multi-channel campaign to invite them to a drop-in benefits session at the council offices and assist them in claiming vital cost of living support.

Kent County Council: Strengthening referrals for financial advice and support

Kent County Council have worked to strengthen referrals across Kent for those in financial hardship to mitigate the action of signposting. ‘ReferKent’ has been introduced, which is an online platform that allows a simple, easy, and secure referrals to be made by organisations to one another. Supporting this, the Money Advice Network has also been implemented and gives the council the ability to directly refer to them. 

LG Inform Plus – Lancashire County Council

This case study shows how Lancashire County Council is working towards significantly streamlining its data acquisition, manipulation, and visualisation processes through the LG Inform Plus API.

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Hampshire County Council: Year of Resilience

Hampshire County Council declared 2022 the “Year of Climate Resilience”, providing an opportunity for the Council to raise awareness of what climate resilience is and promote their approach

Brighton and Hove’s Local Cycling and Walking Infrastructure Plan

Brighton and Hove's Local Cycling and Walking Infrastructure Plan recognises and sets out plans to deliver the infrastructure needed to improve the city’s active travel network - creating the foundations to enable an active travel network where the whole community has the practical choices to travel by walking, wheeling, or cycling in a healthy and sustainable way.

Sunderland City Council: 5G Connected and Automated Logistics

The pioneering 5G Connected and Automated Logistics (5G CAL) pilot is the first in the UK to evaluate the potential of next generation technology in overcoming barriers for a more efficient future for last mile logistics. The pilot focused on understanding and utilising ground-breaking 5G technology in an operational automotive environment, to develop the UK’s first zero emission automated logistics HGV. The Council are now planning and delivering a series of projects to develop the technology and establish a testbed for connected and automated logistics in the North East.

Lancashire County Council: Highways Decarbonisation Strategy

In February 2021, Lancashire County Council adopted a resolution to set out on an ambitious carbon reduction and nature recovery strategy that seeks to 'transition the Lancashire economy away from carbon by 2030 and address the biodiversity crisis'. They recognised that the planned highway capital surfacing programme was a highly carbon intensive programme of works so have begun a journey to ascertain the carbon output of the programme, record and measure changes made to reduce carbon outputs and develop tools to eventually integrate carbon usage into the asset lifecycle modelling.

Warwick District Council: Local Climate Engagement (LCE) Programme

Warwick District Council have been awarded funding as part of a ‘Project Group’ programme to develop and deliver their rural community engagement programme. The first stage has seen them develop and deliver a training programme on community engagement practices with local community groups, key officers and Members. They are now in phase two of the programme, which will see them take this same programme and deliver it to rural communities.