Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Helping residents self-serve

The London Borough of Ealing co-designed a new approach with housing staff that incorporated behavioural insights and nudge techniques.

View all Demand management articles

Helping residents build: Using design thinking to make planning applications more efficient

Brent Council applied to the Design in the Public Sector programme with the desire to make the planning application process in Brent easier and quicker.

View all Design in the public sector articles

Helping people with daily travel with digital maps

Plan Ahead is a tool designed to help residents travel in their daily lives and overcome anxieties or accessibility challenges they face. The solution is an easy-to-read, use and follow map with navigation aids, such as pictures of landmarks.

Helping people help themselves

Oldham Council's new Early Help service aims to ensure individuals receive support to prevent them needing specialist services.

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Helping older people maintain their independence

West Suffolk Council and its partners were keen to better understand each services pressures, targets and objectives for its older residents.

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View all Design in the public sector articles

Heart of the South West LEP and East Devon District Council: Electric aircraft as a catalyst for economic growth

The Heart of the South West LEP and East Devon District Council have worked with Ampaire, a US hybrid electric aircraft developer, to complete the first English Hybrid electric test flight from Exeter Airport. This has led to an inward investment plan for the region, focusing on high potential opportunities for Smart and Sustainable Aviation within Devon & Somerset. The first stage of this plan will see the development of a Living Lab for Future Aviation testing and demonstration.

Heart of Glass - establishing St Helens as a centre for social and collaborative arts practice

A group of disabled residents has used art to explore issues around accessibility in St Helens town centre, sharing its findings with local venues and businesses.

Healthy weight, healthy futures: Local government action to tackle childhood obesity

Childhood obesity has been described as one of the most serious public health challenges for the 21st century by the World Health Organization, while NHS England chief executive Simon Stevens has dubbed it "the new smoking".

Healthy Weight in Essex: an approach led by research, system partnerships, and communities

Essex County Council and their partners, including HCRG and Active Essex, aim to focus on the overall system within the county and aspire to build evidence-based, targeted, and collective approaches that promote healthy weight, rather than developing programmes in isolation.

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Healthy Stevenage Strategy

The Healthy Stevenage Strategy provides a comprehensive and ambitious approach to improving health and wellbeing in the town. It has been created through collaboration with Hertfordshire County Council, the local NHS and Hertfordshire and West Essex STP.