Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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Oxfordshire: integrated liaison hub

This example of a local initiative forms part of our managing transfers of care resource. In 2015, a whole-system review looked at the interface between social care and health. This improved working relationships, and enabled open and honest system challenges.

Oxfordshire: voluntary and community sector response to transition

Response are the largest third sector provider of mental health and wellbeing services tailored to young people in Oxfordshire. In partnership with six voluntary and community sector providers, Response came together to develop the Mental Wealth Academy.

View allMental health articles

Oxford’s extended on-street hospitality offer

To support businesses and protect jobs in the face of restrictions and some customer concerns, post-COVID 19 lockdown, Oxford City Council worked with Oxfordshire County Council as the highways authority, and with its hospitality sector to create an on-street outside tables & chairs offer. This successful approach, which has helped safeguard jobs and maintain the vitality of the city centre, has now been extended into the autumn and winter.

View allEconomic growth articles

Palmer Park library and Reading College partnership

Palmer Park library in East Reading supports a range of students, including learners with learning difficulties and/or disabilities at nearby Reading College (run by Activate Learning) to gain, develop and improve customer service skills, offering a way of gaining skills in a real life environment, whilst ensuring that a public library service can still be sustainably provided.

View allCulture articles

Pan-Cheshire – Tackling perpetrators of domestic abuse across Cheshire

The Office of the Police and Crime Commissioner (OPCC) and My Cheshire Without Abuse (My CWA) wanted to improve domestic abuse services across Cheshire with an emphasis on challenging perpetrators.

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Pan-Lancashire Transforming Care Partnership: Supported Living Framework

In the Pan-Lancashire flexible agreement, 39 providers have been selected through competitive tendering to provide supported living to people with a learning disability and/or autism who display behaviour that challenges. This case study forms part of the Transforming Care useful information library.

Pan-London councils – engaging stakeholders to deliver results

When responsibility for public health transferred to local government in 2013, HIV rates in London were rising. This case study explains how effective stakeholder engagement and clear communication brought all 33 London boroughs together to tackle the issue and deliver change.

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Pan-London skills mapping programme, council-led housing delivery

This project was led and managed by the London Housing Directors’ Group in collaboration with the North London Housing Partnership. It was supported by London Councils and commissioned by LB Islington as the North London Housing Partnership’s host borough.

Parish Portal takes highways ‘super customers’ online

Developing an online portal to report and track public realm issues. There is functionality for Parish Councillors and Clerks to see a map showing the reports and status of a range of public realm issues, e.g. street lighting, potholes, flooding, pavement and highway defects. This forms part of our Digital Channel Shift Programme.

View all Transformation articles

Park Active for Colchester

Post-COVID 19 lockdown, Colchester Borough Council faced reduced use of its long-stay car parks and pressure for increased pedestrian and cycle access to the town centre. The solution was to enable a Park Active site for Colchester to encourage motorists to park in peripheral car parks more often and actively complete their journeys by walking or cycling.  The approach is part of a national pilot programme being led by the BPA and supported by the UK Government.

View allEconomic growth articles